The Ex Libris Developer Network Forumis the place to go. ELUNA 2014 - Thursday, May 1, 2014, Session B8 Montreal, Canada

You can also access to both the above page through Customer Center” portal ELUNA 2014 - Thursday, May 1, 2014, Session B8 Montreal, CanadaĪnother useful resource to find solutions is “Developers Network” at.

all other instances – Single Tenant Environment, such as Aleph, Voyager, Primo Direct and other Direct customers will be notified as before by publishing updates in the 'Cloud Status page' and by sending emails with scheduled maintenance notifications based on mailing lists in Salesforce. ELUNA 2014 - Thursday, May 1, 2014, Session B8 Montreal, Canadaīy clicking the email icon on the same page, you can subscribe to receive email notifications for status of effected services. If you mouse over on any “orange” indicator, it will show you minor detail of the problem.

For multi-tenant environment - With input from ELUNA and IGeLU, newly developed website displays the current and past 5 days status of SaaS Alma, Primo Total Care, Primo Central, and bX and scheduled maintenance windows. ELUNA 2014 - Thursday, May 1, 2014, Session B8 Montreal, CanadaĢ. Escalate to the customer support manager responsible for the product affiliated with the incident, according to the list below: ELUNA 2014 - Thursday, May 1, 2014, Session B8 Montreal, Canada ELUNA 2014 - Thursday, May 1, 2014, Session B8 Montreal, CanadaĮscalate your cases: ELUNA 2014 - Thursday, May 1, 2014, Session B8 Montreal, CanadaĮLUNA 2014 - Thursday, May 1, 2014, Session B8 Montreal, Canadaġ. Highlight the issue with the assigned owner via the Ex Libris Support Center.

Reach Salesforce Team ELUNA 2014 - Thursday, May 1, 2014, Session B8 Montreal, Canada Ex Libris Support Services - A Customer / Ex Libris Collaborative Review Session B8, Péribonka Thursday,, 4:45-5:30 PM Pascal Calarco - University of Waterloo Yoav Eder - Ex Libris Habib Tabatabai - University of Central Oklahoma ELUNA 2014 - Thursday, May 1, 2014, Session B8 Montreal, Canada

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